Well-planned stakeholder involvement
leads to better decisions and action planning

Many organizations, governments and businesses need to get people involved. They have many reasons – to plan for the future, to solve problems, or to avoid the conflicts that occur when people don’t have a voice. But designing a process to bring people together, planning the meetings and leading the discussion can be difficult and time consuming.

That’s where
Consensus Consulting delivers results. We have decades of experience engaging stakeholder groups and helping people sort out difficult problems.
Consensus Consulting can provide assistance in strategizing how to engage clients, employees or other constituents in an important decision or process. We can tailor a process to
your needs based on our years of experience helping groups make progress together. We have a network of experienced facilitators who can provide extra support for your planning process.
When you need to know what your constituents are thinking so you can move towards results, we can help.

Selecting the right meeting process Is key to success
for governments, community groups and businesses

Non-profits, government agencies, developers and community groups all need to interact with the public, gather useful input and even resolve conflicts. But the process that’s used can make all the difference in how successful the interaction will be. For example, government officials repeatedly fall back on the public hearing to gather public input when it may not be the best process. Non-profits want to understand the changing needs and wants of their members and clients, but they have trouble recruiting the right people and getting them to provide productive input.

We believe that whenever possible, stakeholders, citizens and clients of services should be involved in planning, developing new legislation or services, and considering the tradeoffs and consequences of any course of action.

We also believe that stakeholders should be engaged as early as possible so that they have an opportunity to help frame an issue and be productively involved in finding a solution. The old decide-announce-defend model, where people are kept in the dark until a solution is announced, creates conflict and reduces trust.

Many times, a complex issue or decision may require the combination of several of these tools in order to produce a balanced and effective result.